Privacy choices
Request account deletion
Start a deletion request
Send an email from the address associated with your Enphana account. Do not include health entries, exported files, or other sensitive wellness information in the request.
What this request covers
We will use the request to delete the optional Enphana account identity and associated authentication data held by Enphana’s account provider, subject to applicable legal retention requirements. Deleting an account does not cancel an Apple App Store or Google Play subscription, or ask those companies to delete their independent purchase records.
What it does not remove automatically
- Wellness entries, backups, and exports stored locally on your device.
- Files you exported or shared with another person, service, or cloud drive.
- Purchase records and subscription information held by Apple, Google, or RevenueCat.
For device-level deletion instructions, read the Data Deletion Policy. If you can still access the App, you can also use Settings → Account → Delete account and Settings → Reset Local Data.
Response and verification
We may ask you to verify control of the account before processing a request. Please do not send passwords, one-time codes, payment-card numbers, or health information by email. We aim to respond within 45 days; if we need more time, we will explain why and provide an updated timeline. For health-data privacy rights and appeal information, read the Consumer Health Data Privacy Policy.